Door Through Door : SilverRide provides flexible transportation options to meet the needs of our clients. Our transportation is provided with door-through-door service by our Driver Escorts in a SilverRide luxury cruiser.
On Time Guarantee* : The SilverRide On Time Guarantee states that we will arrive within 15 minutes of the scheduled departure time or the ride is half-price.
Cashless Transactions: All pricing is quoted in advance and once completed, trips are automatically billed to a credit card on file or deducted from a pre-paid balance. Our Driver Escorts don't accept tips, so there is never a need to carry cash.
Safety : All SilverRide Driver Escorts have clean DMV driving records and have gone through extensive background checks prior to beginning service with SilverRide. All Driver Escorts are TB tested, finger printed and reference checked. They are part of a random drug testing program and have completed First Aide and CPR conducted by Red Cross.
SilverRide Travel Concierges: All of our SilverRide Services are coordinated and managed by our Travel Concierges. These are our trusted and trained reservation specialists who help clients, their families and their caregivers book our services as conveniently as possible. Our Travel Concierges maintain confidential member profiles which include client ride preferences, frequently visited destinations and payment preferences to make booking and payment easy. Our Travel Concierges are trained to communicate clearly, effectively, patiently and compassionately with older adults and to provide appointment reminders and check-ins, as requested.
Driver Escorts: All SilverRide transportation services are provided by our Driver Escorts who have a passion for older adults and who are trained to provide a punctual, courteous, and enjoyable travel experience. Enjoy SilverRide's exclusive "Door Through Door" service, whereby our Driver Escorts provide assistance from the inside of the home to the inside of the awaiting vehicle and then from the vehicle to the entry of the destination. Our Driver Escorts are trained in Red Cross First Aid and Adult CPR and receive our Older Adult Training Programs to continually improve their skills.
* On Time Guarantee excludes "Acts of God" or public events and processions that create unavoidable delays.